SIT50416 Diploma of Hospitality Management

Become an operator who can successfully manage a team of hospitality professionals. Be a specialist able to co-ordinate the business operations of a team from as small as 2 to as large as a department in an international hotel.

28 units are required for award of this qualification including:
13 core units & 15 elective units.

Core Units

  • BSBDIV501 Manage Diversity in the workplace
  • BSBMGT517 Manage Operational Plan
  • SITXCCS007 Enhance customer service experiences
  • SITXCCS008 Develop and manage quality customer service practices
  • SITXCOM005 Manage conflict
  • SITXFIN003 Manage finances within a budget
  • SITXFIN004 Prepare and monitor budgets
  • SITXGLC001 Research and comply with regulatory requirements
  • SITXHRM002 Roster staff
  • SITXHRM003 Lead and manage people
  • SITXMGT001 Monitor work operations
  • SITXMGT002 Establish and conduct business relationships
  • SITXWHS003 Implement and monitor work health and safety practices

Elective Units

  • SITHIND001 Use hygienic practices for hospitality service
  • SITHIND004 Work effectively in hospitality service
  • BSBADM502 Manage Meetings
  • BSBRES401 Analyse and present research information
  • BSBCMM401 Make a presentation
  • SITXCOM004 Address protocol requirements
  • BSBITU302 Create electronic presentations
  • BSBSUS501 Develop workplace policy and procedures for sustainability
  • BSBFIM502 Manage payroll
  • SITXFIN002 Interpret financial information
  • SITXHRM004 Recruit, select and induct staff
  • SITXHRM006 Monitor staff performance
  • BSBRSK501 Manage risk
  • SITHIND002 Source and use information on the hospitality industry
  • BSBFIA401 Prepare financial reports

Entry Requirements

  • Age 16+
  • IELTS 5.5 or equivalent English proficiency
  • Completed Year 12, or equivalent

Academic Calendar 2017

Academic Calendar 2018

Course Duration

71 weeks (56 study weeks, 15 holiday weeks).

Brisbane Career College Pty Ltd trading as SERO Institute