BSB30115 Certificate III in Business

Learn how to create business documents, interact with others effectively and provide great customer service.

This course consists of 12 units.


  • BSBADM307 Organise schedules
  • BSBWOR301 Organise personal work priorities and development
  • BSBWRT301 Write simple documents
  • BSBITU304 Produce spreadsheets
  • BSBITU302 Create electronic presentations
  • BSBWHS201 Contribute to health and safety of self and others
  • BSBWHS302 Apply knowledge of WHS legislation in the workplace
  • BSBCUS301 Deliver and monitor a service to customers
  • BSBDIV301 Work effectively with diversity
  • BSBCMM301 Process customer complaints
  • BSBFLM303 Contribute to effective workplace relationships
  • BSBFLM312 Contribute to team effectiveness

Entry Requirements

  • Age 16+
  • IELTS 5.5 or equivalent English proficiency
  • Completed high school Year 10, or equivalent

Academic Calendar 2017

Academic Calendar 2018

Course Duration

30 weeks (20 study weeks, 10 holiday weeks).

Brisbane Career College Pty Ltd trading as SERO Institute