BSB30115 Certificate III in Business

Learn how to create business documents, interact with others effectively and provide great customer service.

This course consists of 12 units.


  • BSBADM307 Organise schedules
  • BSBWOR301 Organise personal work priorities and development
  • BSBWRT301 Write simple documents
  • BSBITU304 Produce spreadsheets
  • BSBITU302 Create electronic presentations
  • BSBWHS201 Contribute to health and safety of self and others
  • BSBWHS302 Apply knowledge of WHS legislation in the workplace
  • BSBCUS301 Deliver and monitor a service to customers
  • BSBDIV301 Work effectively with diversity
  • BSBCMM301 Process customer complaints
  • BSBFLM303 Contribute to effective workplace relationships
  • BSBFLM312 Contribute to team effectiveness

Entry Requirements

  • Age 16+
  • IELTS 5.5 or equivalent English proficiency
  • Completed high school Year 10, or equivalent

Academic Calendar 2018

Course Duration

30 weeks (20 study weeks, 10 holiday weeks).

Brisbane Career College Pty Ltd trading as SERO Institute