BSB30415 Certificate III in Business Administration

You will learn the skills and knowledge required to work in a business environment, produce
business documents and deliver quality customer service.

This course consists of 13 units.


  • BSBADM307 Organise schedules
  • BSBWOR301 Organise personal work priorities and development
  • BSBWRT301 Write simple documents
  • BSBITU304 Produce spreadsheets
  • BSBITU302 Create electronic presentations
  • BSBITU303 Design and produce text documents
  • BSBITU306 Design and produce business documents
  • BSBITU309 Produce desktop published documents
  • BSBWHS201 Contribute to health and safety of self and others
  • BSBWHS302 Apply knowledge of WHS legislation in the workplace
  • BSBITU307 Develop keyboarding speed and accuracy
  • BSBCUS301 Deliver and monitor a service to customers
  • BSBCMM301 Process customer complaints

Entry Requirements

  • Age 16+
  • IELTS 5.5 or equivalent English proficiency
  • Completed high school Year 10, or equivalent

Academic Calendar 2017

Academic Calendar 2018

Course Duration

30 weeks (20 study weeks, 10 holiday weeks).

Brisbane Career College Pty Ltd trading as SERO Institute