BSB20115 Certificate II in Business

This qualification covers the skills and knowledge required for a variety of entry level administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context.

Designed for students who wish to gain an introduction to an Australian business working environment.

This course consists of 12 units (1 core, 11 elective).

Core Units

  • BSBWHS201 Contribute to health and safety of self and others

Elective Units

  • FSKOCM03 Participate in simple spoken interactions at work
  • FSKRDG07 Read and respond to simple workplace information
  • BSBCMM201 Communicate in the workplace
  • BSBWOR202 Organise and complete daily work activities
  • BSBWOR203 Work effectively with others
  • BSBIND201 Work effectively in a business environment
  • BSBCUS201 Deliver a service to customers
  • BSBWOR204 Use business technology
  • BSBITU201 Produce simple word-processed documents
  • BSBITU203 Communicate electronically
  • BSBINN201 Contribute to workplace innovation

Entry Requirements

  • Age 16+
  • IELTS 4.5 or equivalent English proficiency
  • Completed high school Year 10, or equivalent

Course Duration

24 weeks (19 study weeks, 5 holiday weeks).

Brisbane Career College Pty Ltd trading as SERO Institute