BSB30115 Certificate III in Business

Learn how to create business documents, interact with others effectively and provide great customer service.

12 units are required for award of this qualification including:
1 core unit & 11 elective units.

Core Units

  • BSBWHS302 Apply knowledge of WHS legislation in the workplace

Elective Units

  • BSBCUS301 Deliver and monitor a service to customers
  • BSBCMM301 Process customer complaints
  • BSBFLM303 Contribute to effective workplace relationships
  • BSBFLM312 Contribute to team effectiveness
  • BSBDIV301 Work effectively with diversity
  • BSBADM311 Maintain business resources
  • BSBWOR301 Organise personal work priorities and development
  • BSBWRT301 Write simple documents
  • BSBITU303 Design and produce text documents
  • BSBITU304 Produce spreadsheets
  • BSBADM307 Organise schedules
  • BSBINM202 Handle mail
  • BSBITU202 Create and use spreadsheets
  • BSBITU302 Create electronic presentations
  • BSBITU306 Design and produce business documents
  • BSBITU307 Develop keyboarding speed and accuracy
  • BSBFIA302 Process payroll
  • BSBFIA303 Process accounts payable and receivable
  • SITXINV001 Receive and store stock (RETAIL & HOSPITALITY)
  • SIRXPDK001 Advise on products and services (RETAIL & HOSPITALITY)
  • SITXFIN001 Process financial transactions (RETAIL & HOSPITALITY)
  • SITXFSA002 Participate in safe food handling practices (HOSPITALITY)
  • SITXFSA001 Use hygienic practices for food safety (HOSPITALITY)

Eligibility

To be eligible to enrol in the Certificate 3 Guarantee, prospective students must:

  • be aged 15 years or older
  • be no longer at school (with exception of students in years 10, 11 and 12 undertaking VET in School (VETiS) program – see the VETiS fact sheet for more information)
  • permanently reside in Queensland
  • be an Australian citizen, Australian permanent resident (includes humanitarian entrant), temporary resident with the necessary visa and work permits on the pathway to permanent residency, or a New Zealand citizen
  • not hold or be enrolled in, a certificate III or higher-level qualification, not including qualifications completed at school and foundation skills training.

Course Fees

  • $5 Concessional
  • $10 Non Concessional
  • FFS Price –

Entry Requirements

The are no pre-requisites for entry into this course however,candidates are required to complete a Language, Literacy and NumeracyAssessment at application for admission which is used to determine the level of support (if any) that may be required or adjustment needed to the training plan on enrolment